Privacy policy for Dentiste Lachine
Effective date: September 22, 2023

At Dentiste Lachine, we are committed to protecting the confidentiality and security of our patients’ personal information. This privacy policy explains how we collect, share, use and protect your personal information in accordance with applicable laws and regulations. Information

We Collect
We collect personal information from our patients to provide them with dental services. This information may include, but is not limited to:

• Contact information such as your name, postal address, email address and telephone number;
• Demographic information such as your age and gender;
• Health information such as your medical history, medications
current and your allergies;
• Insurance information, such as your policy number and company
insurance and;
• Biometric information such as dental x-ray and imaging.

How we use your information
We use your personal information to provide you with dental care, notably, but not exclusively:
• Facilitate making appointments;
• Perform dental examinations and treatments;
• Maintain and update your dental records;
• Manage patient accounts;
• Contact you with reminders and tracking information and;
• Process payments and insurance claims.

200-2400 Victoria
Lachine, Qc H8S 1Z3
T.(514) 634-0880

We may also use your information to improve our dental services and to comply with legal and regulatory requirements. We only collect personal information necessary for the purposes identified in this policy. Personal information is not used or disclosed for purposes other than those for which it was collected, except with the consent of the individual concerned or as required by law. Personal information is only kept for as long as necessary to fulfill those purposes.

Our collection methods
Personal information will be collected through a combination of online and paper forms, in-person interviews and any communication with Dentiste Lachine staff.

Information sharing
We do not share your personal information with third parties unless necessary for the provision of dental services, such as with dental laboratories for creating dental appliances, or with insurance companies for processing claims. Dentiste Lachine undertakes not to give, sell or rent your personal information to third parties.

We will only share information with your consent or when required by law.

Location of your information
Personal information is generally stored or processed in facilities located in Canada. Some of this data may be processed by third parties outside of Canada. If this is the case, Dentiste Lachine takes reasonable measures to ensure the protection of your data with the third parties in question.

Information security
We take reasonable steps to protect your personal information from unauthorized access, use or disclosure. Despite this, no security mechanism can guarantee perfect protection and there will always be some residual risk.

200-2400 Victoria
Lachine, Qc H8S 1Z3
T.(514) 634-0880

Our office uses secure records systems, effective identity and access management, and physical safeguards to protect your information, all in accordance with applicable laws and regulations.

Your rights
You have the right to access, modify or delete your personal information. You can withdraw your consent to the collection and use of your personal information at any time. However, this could prevent Dentiste Lachine, for example, from providing you with dental services. You have all rights consistent with legal and regulatory requirements.

If you wish to exercise these rights, please contact us

200-2400 Victoria
Lachine, Qc H8S 1Z3
T.(514) 634-0880
info@dentistelachine.ca

Changes to our privacy policy
We reserve the right to modify this privacy policy at any time in order to maintain compliance and reflect any changes to our process for collecting personal information.

If we make material changes to the Policy, we will notify you by posting a notice or uploading a new version of the Policy on our website.

00-2400 Victoria
Lachine, Qc H8S 1Z3
T.(514) 634-0880
info@dentistelachine.ca

Effective date
September 22, 2023

Date of last update
September 22, 2023